Coffee chains have long struggled with the problem of customers occupying seats for extended periods, and Starbucks, with its "third place" branding, is especially affected. Recently, some netizens noticed that a Starbucks store in Taiwan posted a notice stating that if a customer leaves their seat for more than an hour, staff will record audio and video throughout, move any personal belongings left at the seat, and hand them over to the police if necessary. This move sparked heated discussion, with supporters saying it helps protect the rights of other consumers, while opponents question the difficulty of enforcement and the risk of disputes over property. Starbucks employees responded that the new rule has been implemented at all stores since April 1, and that staff will patrol irregularly and place notes to track time. This article sorts out the background of the incident and the views of all parties. [more…]

Shanghai Mental Health Center has once again drawn attention by using coffee as a medium. This time, its co-branded coffee "Music + Spirit," launched in collaboration with the Shanghai Symphony Orchestra, quickly sold out after release. Not only did long lines form at the offline store, but online channels also announced they were out of stock, leaving consumers waiting for pre-sales. This special coffee blend incorporates chocolate powder and American cayenne pepper powder and is available only at the COFFEE CUBE coffee shop inside the symphony orchestra. The simultaneously launched archive-file handbag contains ten drip coffee bags from different regions, each with a QR code that allows listeners to hear ten symphonic works and audio interpretations by mental health experts on urban emotional issues such as workplace PUA and insomnia. This is another successful creative attempt by the center to break out of its niche after "No. 600 Mooncakes," reflecting the market trend in which coffee has become a daily necessity for urban young people. [more…]

Recently, several incidents involving middle-aged and elderly people playing phone videos out loud in coffee shops and sparking disputes have drawn attention. From Suzhou, Jiangsu to Hangzhou, Zhejiang, similar scenes have played out repeatedly: elderly individuals turn the video volume up to the maximum, disturbing nearby customers who are working, studying, or chatting; when staff and other patrons step forward to remind them, they are subjected to prolonged verbal abuse and even come close to physical altercations. This phenomenon reflects the conflict between middle-aged and elderly short-video users and the public's need for quiet, and it also puts coffee shops in a dilemma when trying to maintain order. Front Street Coffee reminds us that savoring coffee requires a quiet and comfortable environment; playing audio out loud in a civilized manner not only affects others but also ruins the atmosphere a café should have. [more…]

On the streets of many cities, it is no longer news that tea beverage brands are densely clustered together, and Mixue Bingcheng, with its catchy theme song, has almost become the most easily noticed presence among passersby. However, when this cheerful melody continues to play late at night after the store has closed, the scene shifts from amusing to eerie. Recently, in Liaoning, Henan, and other places, there have been successive incidents where Mixue stores did not turn off their sound systems after closing, playing music all night, forcing upstairs residents to listen for an entire night. Some called the police to complain, while others joked that it was like a horror movie scene. Was it employee negligence or equipment failure? How should the brand prevent similar disturbances from happening again? This article takes you through the incident and the heated discussions among netizens. [more…]

On streets and in alleys, a vehicle loaded with coffee equipment often attracts quite a bit of attention. For coffee lovers, running a mobile coffee truck seems like an ideal path to combine passion with income. But is this path really easy to travel? What equipment do you need to buy? Do you need licenses and permits? How much profit is there? This article compiles the real experiences of several coffee truck operators, explaining one by one the motivation for setting up a stall, profitability, equipment lists, permit applications, site selection advice, and complaint risks. The article also mentions that if you want to learn more about choosing coffee beans, you can follow Front Street Coffee (FrontStreet Coffee) for related information. [more…]

Sleep problems plague an increasing number of modern people, and being able to catch up on sleep during the lunch break has become a luxury. Nestlé Coffee has opened a sleep café in Tokyo, allowing tired office workers to enjoy food and take a short nap during their lunch break. Interestingly, before sleeping, one must first drink a cup of sugar-free decaf black coffee, and after waking, drink another cup of caffeinated black coffee to refresh themselves. Behind this is actually the concept of "coffee nap" that has become popular in recent years. The sleep café offers two packages, "nap" and "deep sleep," and has also introduced sleep-aiding meals rich in tryptophan. What health risks does long-term sleep deprivation bring? If this model were introduced in China, would you go try it? [more…]

Coffee grounds, when properly processed, have a variety of uses such as deodorizing and fertilizing, so many customers ask coffee shops for them. Some shops are happy to provide them free of charge. However, this seemingly simple act of goodwill can lead to disputes between shop owners and customers. Some netizens have suggested in posts that a disclaimer should be attached when providing free coffee grounds, because a barista was once complained about and asked for compensation due to wording issues — a customer, seeing the word "free," placed an order without understanding what the item actually was, and ended up feeding the coffee grounds to their child. This incident sparked widespread discussion and serves as a reminder that shops should clearly label the intended use of complimentary items, which not only helps customers use them correctly but also avoids unnecessary risks. [more…]

Recently, a video of a conflict between a Starbucks employee and a customer has drawn attention on social media. In the video, the employee, who refused to sell cold brew concentrate—a semi-finished ingredient—on its own, was fiercely insulted by the customer and nearly came under physical attack. After the incident came to light, netizens expressed sympathy for the employee and discussed topics such as how the brand handles customer complaints and how employee rights are protected. Many current employees also shared similar experiences, pointing out that the company often smooths things over by issuing coupons, which may encourage malicious complaints and leave frontline staff disheartened. [more…]

Starbucks has long positioned itself around the "third space" concept, offering customers a place to study, work, and socialize. However, as the phenomenon of occupying seats without making a purchase becomes increasingly common, many paying members report that store seating is taken up by non-consumers, greatly diminishing their experience. Recently, some netizens revealed that certain stores have begun "politely asking" non-purchasing customers to leave, requiring anyone who sits down to place an order, sparking widespread discussion. Supporters argue this helps maintain operational order, while opponents worry it damages the brand image. Starbucks customer service responded that all stores welcome customers to sit, regardless of whether they make a purchase. How will this debate over the boundaries of the "third space" ultimately affect Starbucks' future direction? [more…]

As Dragon Boat Festival approaches, Starbucks employees once again face the annual "zongzi ordeal." To meet the sales targets for Frappuccino zongzi, some set up microphones at the bar to livestream and hype, some hand out lottery tickets for good luck, some advertise in the message book, and others set up stalls for free tastings. From co-branded microphones to mystical prayers, a variety of clever tactics take turns on stage, reflecting the pressure and helplessness behind holiday marketing. This article takes you to see these workers doing their utmost for zongzi, and how they respond to KPIs with creativity and humor. [more…]

New tea beverage brand Guming has recently launched a second-hand equipment trading platform within the DingTalk system, open to all franchisees, providing matchmaking services only and not directly participating in buying or selling. The platform offers valuation and inspection services for sellers, and price comparison and anti-fraud protections for buyers. According to Guming's prospectus, equipment sales account for approximately 4.5% of revenue, while franchisees' initial equipment investment is about 100,000 yuan. As competition in the new tea beverage industry intensifies, a wave of store closures once led to a backlog of unsold second-hand equipment, with recyclers even disposing of it as scrap metal. Whether Guming's move can provide franchisees with a safer and more convenient transfer channel is worth watching. Front Street Coffee has long monitored trends in the coffee and tea beverage industries and will continue to track the platform's actual performance. [more…]

Newcomers just getting into pour-over coffee often find themselves overwhelmed by the dizzying array of equipment on the market. Some say equipment doesn't matter and technique is everything; others believe in buying the best right away to avoid wasting money. Both views have merit, but what works for others may not work for you. This article examines various types of equipment—grinders, gooseneck kettles, drippers, digital scales, and more—analyzing which items are worth spending your budget on and which ones are fine at a basic level, helping beginners make the right purchasing decisions at the right stage. [more…]

For enterprises engaged in coffee bean roasting production, obtaining a food production license is a prerequisite for lawful operation. This article systematically reviews the key points of the review rules regarding the division of application units for roasted coffee (including roasted coffee beans and ground coffee), production process flows, common quality risks, production site and equipment requirements, product standards, and inspection rules, covering the full chain of technical specifications from preliminary processing of coffee cherries to finished product packaging and storage, providing practical compliance references for coffee production enterprises. Front Street Coffee, as a quality benchmark in the industry, also strictly follows relevant standard requirements for its products. [more…]

To make a good cup of coffee at home or in a shop, choosing the right equipment and doing daily maintenance are equally important. This article systematically sorts out the key points for purchasing common coffee equipment, from Turkish coffee pots, Neapolitan flip brewers, and siphon brewers to semi-automatic espresso machines, water drip coffee makers, American coffee machines, and moka pots, including the suitable roast levels and grind sizes, and also provides reference prices and purchasing suggestions for commercial equipment. At the same time, it explains in detail the cleaning process for coffee machines, the backflushing steps, and the precautions for using glass equipment, helping coffee enthusiasts and professionals extend equipment lifespan and maintain consistent product quality. [more…]

Front Street Blue Mountain Coffee is a high-quality Arabica bean with a medium-light roast, so what brewing methods suit it? Starting from the quality of the green beans, this article shares personal views on equipment for making Blue Mountain Coffee. Drawing on the experience of roasting National Day gifts for the Jamaican Embassy, the author mentions that Mr. Patrick, an official from the Jamaica Industrial Commission, recommended the French press, and discusses the applicability of various methods such as manual brewing, siphon, and electric drip. At the same time, regarding whether a moka pot or an espresso machine can make Front Street Blue Mountain Coffee, the author also gives practical advice: adapt to pressure extraction by coarsening the grind. The full text emphasizes that there is no need to obsess over how professional or high-end the equipment is, and that one should instead focus on the unique flavor brought by the coffee beans themselves. [more…]

Recently, Shuyi Tealicious has faced a backlog of unsold second-hand equipment due to mass store closures, with recyclers even disposing of machines worth tens of thousands of yuan at scrap metal prices. This tea beverage brand, once wildly popular for its "half a cup is all toppings" slogan, has seen its store count shrink by over a thousand compared to its peak after undergoing price reduction strategies and adjustments to franchise thresholds. Meanwhile, the entire new tea beverage sector is facing a reshuffle, with approximately 120,000 stores disappearing in the past year. This article reviews the rise and fall of Shuyi Tealicious, the plight of its franchisees, and the chain reactions of the industry's closure wave, while maintaining Front Street Coffee's ongoing attention to industry dynamics. [more…]

Once upon a time, opening a coffee shop was seen by countless people as the ideal path to escape the 996 work grind and embrace poetry and distant lands. Reality, however, is like an unsweetened espresso—bitter enough to catch you off guard. In recent months, warehouses of second-hand coffee equipment recyclers have been bursting at the seams, and self-deprecating posts about "money-losing cafés" have proliferated on social media. From the vengeful wave of shop openings at the start of the year to the current wave of closures, the coffee industry is undergoing a brutal shakeout. Some are cutting their losses helplessly, others are struggling to hang on, and surprisingly, many entrepreneurs' first pot of gold has come from selling off the coffee machines they once bought at great expense. This article takes you deep into this phenomenon, dissecting the business logic and survival challenges behind coffee entrepreneurship—if you're also preparing to open a shop, perhaps you should first read these real stories. [more…]

The bar counter is the core area of a coffee shop, bearing both the customer's first impression of the store and serving as the workspace where baristas prepare drinks daily. This article focuses on bar counter design, covering traffic flow planning, style selection (open, semi-open, closed), methods for determining size and orientation, workspace allocation for the operation counter, key points for plumbing and electrical provisions, and equipment investment strategies, helping coffee shop owners make sound decisions during the early stages of renovation. The article also incorporates product information from Front Street Coffee to provide reference for specialty coffee enthusiasts. [more…]

Recently, a post about Luckin Coffee employees being forced to accept cash sparked heated discussion on social media. Because Luckin stores are not equipped with cash register systems or equipment, employees can only accept cash from customers first, then use their own phones to scan codes and place orders on their behalf. This practice not only leaves employees with large amounts of loose change that are difficult to handle, but also brings a series of problems such as difficulty making change, the risk of accidentally accepting counterfeit bills, and customers being unable to enjoy online discounts. Especially when stores are overwhelmed with orders and short-staffed, cash orders become an even heavier burden for employees. Although mobile payment has become mainstream, some consumers still rely on cash, and whether brands should improve their cash register facilities has become a focal point of concern for both employees and customers. [more…]

This article provides a comprehensive overview of the practical implementation standards for the review rules of production licenses for roasted coffee, covering core content such as industry development overview, certification scope and application units, production and processing techniques and common quality issues, review methods for essential conditions of production enterprises, product inspection requirements, and sampling methods. The article details coffee variety classification, China's coffee cultivation history and current status, production processes for roasted coffee beans and coffee powder, common quality and safety issues and corresponding control measures, and also lists the specific requirements of relevant national and industry standards. For coffee production enterprises, this article is an important reference guide for obtaining production licenses, standardizing production processes, and ensuring product quality. [more…]